Has RCxRules’ orthopedic medical billing software affected your revenue cycle staffing requirements? If so, how?
More than anything, I'd say that adding RCx has significantly reduced the time needed to train employees. In fact, we often assign new employees to RCx work queues as a way to train them on charge entry, coding methodology, CCI guidelines, etc. In addition, because we enter Surgery charges directly into RCx, the surgical charge entry staff does not need to know every payers' charge entry guidelines. The system will either correct the error automatically for them or prompt them on the action to be taken. Auto-fixes were one of the biggest reasons we decided to transition to RCx. This was the first vendor we had encountered that was able to fix charges automatically without having to take manual action on the encounter. This was a huge selling point.
How do you feel about the RCxRules Company and Team?
RCxRules has been a great vendor to partner with. Their team of implementation specialists and support staff are very knowledgeable, and never hesitate to go the extra mile to assist us with our business needs. For any of our unique workflows, RCx has assisted us without hesitation to design the system around our needs.
-Chad Barringer, Director of Revenue Cycle Management at OrthoCarolina www.orthocarolina.com
Our predictive rules engine integrates easily with your existing EMR and healthcare revenue cycle management system, delivering unprecedented automation, operational efficiency, and financial performance.
